TAG Resorts
At TAG Resorts, our utmost priority is to provide our guests with impeccable Hospitality at our hotels and resorts. We strive to remain amongst the top list of our guests choice when it comes to holidaying at the best. We value our guest's patronage and faith in us and try to live upto their expectations, and have embarked on becoming one of the best Indian Hospitality Chain for business and leisure travel.
It's our humble request from our guests to read this policy document carefully before sharing any of their personal information with us. By visiting our web sites, the guests accept the practices described in this policy document.
TAG Resorts holds the right to change the privacy policy from time to time and guests are requested to visit our website frequently to learn about the recent changes.
Personal information collected by TAG Resorts
We are entitled to collect the following information: Guest name and contact information; date of birth; how they prefer to be addressed in communication from us, preferred modes of communication; job designation and business address; spouse name, anniversary, credit card details, including the three-digit code that appears on the back of credit card, dates of arrival and departure from our hotels / restaurants / other outlets, guests preferences when they stay or dine at TAG Resorts, transaction history at TAG Resorts; offers guests may have availed from third party marketers in response to communication from TAG Resorts. We may also record details on guests who have stayed or dined with other guests at TAG Resorts, including their names and contact details.
Other than that, we may also collect
In case you have booked through the online portals, we will record your arrival and departure date, number of guests in the group, details of guest rooms and tariff details.
When you make a request for a proposal from our meeting planners, by visiting our websites.
When you contact us with your questions or comments.
We do not intentionally collect personal information from individuals under the age of 18 years. As a parent or legal guardian, we request you to Do Not allow your children to submit personal information without prior permission.
We Do Not collect information related to your racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background or political affiliations unless it is volunteered by guests themselves.
We may ask or use any health-related information provided by guests only to serve them better and meet their specific needs when they stay or dine at TAG Resorts.
How does TAG Resorts Hotels use the personal information collected from its guests?
We use our guests personal information to provide them with the best services, to help them make room reservations, to provide them with information about conferences and events at TAG Resorts, to send them promotional material on our services by email, direct mail and phone, to conduct surveys from time to time, to make offers sourced from third parties, as per guests’ stated preferences or usage pattern exhibited at TAG Resorts.
Information collected regarding their preferences when guests stay or dine at TAG Resorts will be disseminated across. TAG Resorts ensure that guests enjoy a similar level of service and satisfaction across all the hotels and resorts in the chain.
How does TAG Resorts share the personal information collected from its guests, including with third parties?
We may share your personal information with hotels & resorts connected with TAG Resorts, to ensure that you enjoy the same level of services and hospitality.
Links to websites of third-party marketers
The information provided by guests on third party sites, the privacy policy and terms of service on those sites will be applicable and it is advisable to read the privacy policies of websites that you visit before submitting personal information.
We are not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties
TAG Resorts has a strict policy regarding the protection of its guests’ personal information.
TAG Resorts will take the necessary measures to:
Protect guest's personal information that is collected against any unauthorized access, disclosure, alteration or destruction
Keep the guest's personal information up-to-date and consistent with applicable law.
Seek to protect the personal information that they provide while online transactions.
However, do note that no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure.
Ensure that our affiliates and service providers take reasonable measures to maintain the confidentiality of personal information about the guest.
How long does TAG Resorts retain your personal information
TAG Resorts will retain guests’ personal information for the period necessary to fulfill the purposes outlined in this policy document unless a longer retention period is required or permitted/mandated by applicable law.
To ensure your security
For your own privacy, we advise guests not to include sensitive personal information in any emails they may send to us. Please do not send credit card numbers or any sensitive personal information to us via email.